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Crown Street Surgery

2 Lombard Court, 1-23 Crown St, London, Acton W3 8SA, UK – 020 8992 2010

I have been a patient at Crown Street for over 30 years and have always been treated quickly, kindly, with respect and any ailments solved satisfactorily. Their support throughout my cancer treatment 6 years ago was exemplary and continues today. I find the telephone appointment system works very well. Due to the volume of patients phoning in every morning, I may have to hang on the phone for sometime, BUT this is a small price to pay for an appointment on the day. Friends tell me they can't get same day appointments with their GP and the usual waiting time is a week or more, so we are well served at Crown Street I recommend this surgery very highly!

Getting an appointment time was a bit difficult, and I did have to wait a couple of weeks for an appointment which wasn't ideal. However, this is not the fault of the surgery, more a sign of the strain that the NHS is under. I have been to see Dr Anil Sagar a couple of times now and he has been absolutely wonderful; very genuine and sincere but also easy to talk to. The rest of the staff have been friendly and helpful - I would recommend this practice to anyone.

Roseneath Medical Practice

Mount Ararat Rd, Richmond TW10 6PA, UK – 020 3771 8962

Very much more in hope than expectation of an emergency appointment I rang Roseneath Medical Practice last Sunday at around 12.30p.m. I spoke with a very sympathetic and efficient receptionist and found myself - just over an hour later - sitting in Dr Soori's consulting room. Dr Soori was both empathetic and professional and took the time to give me useful, practical advice. She had arranged for a courier to be waiting to go immediately to the lab, hence accelerating my test results which were e-mailed to me the following evening. I was extremely impressed with the care I received and would not hesitate to return to the practice in future.

Dr. Sumi Soori and the Roseneath Medical Practice are the perfect combination; a great doctor and practice that care for our whole family. A genuinely caring doctor, who is reliable and has coverage that goes beyond a normal GP service - weekends and evening contact with aftercare and follow-ups. Comprehensive referral service with the best specialists in their field. In short, we could not ask for a better family doctor, and could not recommend her highly enough.

Dr Chris Smith - Richmond Lock Surgery

300 St. Margarets Rd, Isleworth, Twickenham TW1, UK – 020 8892 2543

NHS Direct is now NHS 24. Just dial 111 to speak to a professional or click the link below for there self help website. Lots of really useful info but keep clear of heart surgery! If in doubt ask your GP or call 111. Good luck.