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Boston Park Rd, Brentford TW8 9JF, UK – 020 3118 0020
Very helpful. Friendly service, and were happy to exchange cars when one was too small - very happy overall.
Very good customer service, coupled with the branch being small enough to make a quick getaway even more likely.
Chiswick Station House, Burlington Ln, Chiswick, London W4 3HB, UK – 0333 240 9000
Self service ticket machines and occasional opening of ticket office. Step free access to both platforms.
Bip ur Oyster and enjoy ur journey!
Hardwicke Rd, London W4 5EA, UK – 020 8742 8955
Great service, great cars and great price. Very friendly and helpful staff with none of the hassle you get from other car hire companies. Drove 3000 miles across Europe in a practically new Volvo SUV with no hassle and no problems. Was dead easy to add extra drivers without them being present or having their licences with me. Price included overseas car kit and European insurance. Would definitely hire again, highly recommended.
Zoo Cars provided a brilliant service. They were friendly, informative and helpful when collecting and returning vehicle. There were no wait times which helped to ensure we stay on track for our move and we felt that they genuinely interested in providing an excellent service. Would definitely use again and recommend!
3 Bollo Ln, Chiswick, London W4 5LW, UK – 020 8747 1000
Went out of their way to help me when I needed a vehicle at the last minute on a Sunday. Thoughtful and efficient service. Support local businesses!
My sister was visiting with her family, but their car broke down shortly after they’ve arrived. We found the nearest car rental place and their car went to the car service. Now, when we have troubles with our car, we always go to Ealing Car Rental.
10, The Pavement, Popes Lane, London W5 4NG, UK – 020 8997 3500
We rented a small/medium, automatic car for three days from their Ealing location in July 2017. Note: their current address needs to be updated on google maps - I've submitted a change request. Overall, we had a positive experience - they seem to be taking the google reviews seriously. It was easy to rent a car as a driver from the US. I just needed my driver's license, passport, and credit card. They were very clear and helpful when I had questions on the phone prior to booking. We ended up reserving the car online for a trip to Cornwall, and I received a confirmation email within a few hours. A pleasant young woman checked the car over for us when we picked it up. She seemed to be very thorough about noting small scratches, etc. We also took pictures, just in case. The car drove beautifully. The inside was a little bit dirty when we got the car, but for the excellent price, we didn't mind. When we returned the car, a different person checked the car over. He immediately noticed that part of the front bumper was slightly warped near the left tire. (I couldn't tell what he was looking at initially.) We couldn't think of anything that would have caused this to happen when I was driving the car (I was extremely careful after reading previous reviews). Our pictures weren't taken from angles that would have revealed the slight bend in the bumper, so we didn't have any clear evidence as to whether we had or hadn't received the car in that condition. Honestly, we weren't sure. To our relief, when we asked if/what we would be charged for the bumper, we were told "no charge." The damage seemed to be simply cosmetic rather than a threat to the integrity of the front of the car. The person helping us explained that he just wanted to get a sense of what could have caused the damage. We felt treated fairly. While their office looks rather haphazard (are they remodeling?), this company is seeking to run a fair, competitive business. Although the £500 deposit (reimbursed upon return of the car) was a bit unnerving, their fees and fine print are all reasonable. I would rent from them again.
I was a very comfortable nice van, with cruise control. No problems with payments/deposits for me. They are helpful people who were able to sort me out at very short notice when Enterprise lost/forgot about a booking and had no vehicle for me. Everything was competent and decently well run. No actual WOW factor, hence 4 stars instead of 5.
3 Bollo Ln, London W4 5LW, UK – 020 8994 4004
There’s a young guy with a beard that was helping me, he was very polite and efficient 👍🏽 Thank you! Definitely had a nice experience in this place and they give such a clean vans. Great service!!!
Great and simple experience with the team, picked up a Luton van to move over the weekend, they’re open on Sunday to return so only 1 day hire cost versus 2 everywhere else. Everyone was super friendly, couldn’t have been easier!
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