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Syon Ln, Brentford, Isleworth TW7 5QE, UK – 0345 640 7045
Good store. Very tidy and plenty of stock. Good offers too. Only negative was the queue at the tills. As a side note .... off duty employee still wearing uniform was assisting a customer when I joined the queue. I moved forward as the queue shortened. When this employee had finished with the customer she insisted on joining the queue ahead of me!! Not good and whatever happened to putting the customer first? L&D please take note ... customer is king
Found the home plant section very easily, unfortunately there were no staff on the shop floor to assist me with anything. I spent an extra 10 minutes in the store than was required. I suggest more staff and customer service training.
Manor Rd, Richmond TW9 1YB, UK – 0345 640 7092
This branch has a good selection and a garden centre. Be aware of the parking restrictions to avoid one is the penalty (unlicensed fines for overstay) otherwise staff very helpful. Kitchen and lighting available upstairs at the shop. Car wash offered at the car park
A dreamers paradise. I have been coming here for over ten years, its been a haven for stuff l need to make things with. One year ago l bought my studio here, though it was a challenge, l finally got it out up, if l k ew there were three businesses involved l would have gone straight the source. (it wasn't cheap) but l love it. You can get most things from house hold, garden, kitchen, garden furniture. For me it's a dreamy way to spend Sunday afternoon wandering from Isle to Isle. They now have a new key cutting service, but if you have a key that's not standard UK issue, it won't cut it, the laser is suppose to be accurate, but takes longer than a traditional key cutter as it scans the key in. I buy all my tools from here, saws, jigsaws, chisels, screws, hammers, spades... The list is endless. Generally staff are attentive, though some days it's quiet. Upstairs they have a kitchen sales, also lights and light fittings, loo seats and a mass of other stuff you might need. They sell Wood pre cut, and no longer do a wood cutting service. You can buy fencing and trellis, as well as an abundance of plants. I must stop typing and continue my homebase experience.
2/4 Colville Rd, London W3 8BL, UK – 020 8992 1177
Great atmosphere and knowledgeable staff. Good range of products, with timber of a high quality. Quick delivery great service.
Good customer service. Nice shop. Thank you
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